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Avoid Showrooming — Close the Deal at the Bricks and Mortar
The retail sector is experiencing enormous change which makes the future unsure. Many are wondering how to keep their competitiveness and customers...
Read more >Serve your customers as if they were the Sun King — do what the court in Versailles did
The modern customer is demanding, much like the Sun King used to be. This I-want-it-and-I-want-it-now mentality is strong, and companies should be...
Read more >Fast adoption of new technologies is key for a successful business
According to a report by consultation company PwC, there are many things keeping corporate management awake at night. One of the biggest and constant...
Read more >Design your operating model to withstand the winds of digital change
As the end of the year approaches, budgeting and goal setting are on the to-do lists of many companies. Much energy is spent on visualizing the...
Read more >Copy others and succeed
Digitalization, often associated with skillful use of technology in various operating models, has one rarely appreciated feature: it transfers...
Read more >Platform economy: empty hype or your place in consumers’ daily life?
Recently, I participated in a bank survey. In response to a question about the number of apps I use, I was about to answer, “One”. But after adding...
Read more >Business disruption and the difficulty of unlearning old ways
Summer holidays are great for a number of reasons. Time to engage in various activities, learn new things, relax and let your brain unwind. It's also...
Read more >APIfication is a business decision
Software developers have always shown an interest in dividing responsibilities into different areas and in packaging and distributing their tasks. To...
Read more >The second tsunami of digitalisation will hit your company’s engine room
The first steps in digital technology in the early days of IT paved the way for many of today's solutions. Now traders have gone back to basics. The...
Read more >From idea to digital business with a positive ecosystem spirit
An old saying about digitalisation echoes in corridors, ‘An idea is worth nothing’. It revolves in my thoughts over a cup of coffee. Why is it so...
Read more >Customisation is crucial in the digital market: learn how Magento meets your needs
More than 250,000 merchants have made Magento the world’s most popular e-commerce solution. The secret of its success lies in its ability to respond...
Read more >Customers’ happiness: your greatest opportunity for digitalisation
A few weeks ago, I visited our customer’s head office and encountered happiness. One of our hosts unlocked a door using a microchip embedded in his...
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