Contact us
Let's create better customer experiences together
Locations in Finland
Tampere
Solteq Plc
Hatanpään valtatie 24 (4th floor)
33100 Tampere
Finland
Tel. +358 (0)20 14444
Lappeenranta
Solteq Oyj
Valtakatu 49 (4th floor)
53100 Lappeenranta
Tel. +358 (0)20 14444
Locations in Denmark
Locations in Sweden
Locations in Poland
Solteq Customer Service
Please contact our customer service for all services and solutions related issues and service demands. In order to progress your request promptly, please use the direct contact details for solutions below.
Phone support
Phone support is open from Monday to Friday from 8am to 4pm.
Solteq Tekso, Solteq Commerce Cloud and WooCommerce phone support is also on call from Monday to Friday from 4pm to 9pm, on Saturdays 8am to 6pm and on Sundays and holidays from 12pm to 9pm. On call duty during evenings and weekends is chargeable.
Product Specific Support
Vehicle sales
Solteq Merx
Solteq POS
Tekso
tel. +358 9 5422 5402
asiakastuki@solteq.com
Evenings and weekends:
tel. +358 9 5422 5406
Solteq Commerce Cloud
tel. +358 9 5422 5421 (also evenings and weekends)
asiakastuki@solteq.com
Utilities customer support
Solteq Finance applications
WooCommerce
tel. +358 9 5422 5454
asiakastuki@solteq.com
Evenings and weekends: tel. +358 9 5422 5406
Invoicing
Company ID: FI04904840
E-invoices
E-invoicing address: 003704904840
Operator: Basware
Operator ID: BAWCFI22
Pdf invoices
Other post should be delivered to our street address:
Solteq Plc
Revontulenkuja 1
FI-02010 Tapiola
Finland
Whistleblowing
Through Solteq Whistleblowing Channel, suspicion of crime, violation, abuse, or other misconducts concerning Solteq group may be reported confidentially and safely. Reporting is available for both our employees and external parties. Solteq Whistleblowing Channel is an important tool for maintaining ethical principles and trust within the Solteq Group.