Efficient and Flexible Customer Information System | Solteq Utility Cloud

Skip to content

Global

Customer Online

Customer online solutions enable customers to interact, engage, and access services provided by a company through online channels. Our solutions enable customer interaction and service with easy-to-use self-service portals for customers.

Customer Information System

Customer Information Systems (CIS) store, manage, and provide access to customer-related data for businesses. These systems centralize customer information, such as contact details, purchase history, preferences, and interactions. CIS enables businesses to gain valuable insights, enhance customer service, personalize experiences, and support decision-making. Start building relationships with your customers.

eCommerce

eCommerce services deliver versatile expertise to help businesses thrive online. With a focus on customer experience, we provide tailored solutions and top-notch performance. Our services encompass consulting, design, implementation, and support for B2B and B2C businesses.

We prioritize usability, search capabilities, and technical functionality to enhance sales. Partnering with industry-leading technologies like Adobe Commerce, Dynamicweb, and HCL Commerce, we tailor ecommerce solutions to meet individual needs and maximize success in the digital marketplace.

Learn more

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Development services

Together with industry expertise and up-to-date software skills we can provide tailored solutions when off-the-shelf software isn't enough. From small apps to large-scale entities, we handle design, implementation, QA, and maintenance.

Utilities Consulting services

Leverage our Utilities Consulting services to optimize your digital operating environment. Gain valuable insights and strategic guidance for success in the energy and water sectors.

Learn more

Master Data Management

Accurate decisions rely on quality information. Master Data Management ensures reliable data for daily operations and decision-making. With fragmented data across systems, our tools and processes maintain data integrity, enabling improved customer experiences and informed decisions. Take control of your data for enhanced opportunities and compliance.

Learn more

Download eBook on: Accelerate Digital Transformation with Faster Master Data Management

Master Data Management (MDM) is about providing enterprises with trusted and relevant data across processes, systems, and organizational silos.

Download eBook on: Accelerate Digital Transformation with Faster Master Data Management

Master Data Management (MDM) is about providing enterprises with trusted and relevant data across processes, systems, and organizational silos.

Order Management

Order Management (OM) is crucial for seamless omnichannel commerce, ensuring the fulfillment of customer promises. Well-designed order and delivery management enhances the customer experience, providing centralized availability information and efficient sales, delivery, and return processes. It strengthens customer loyalty, increases sales, and improves profitability.

Learn more

Point of Sale

Get to know our multichannel Point of Sale solutions that are suited for variety of businesses. Streamline operations, integrate systems, and enhance customer experience with our versatile POS systems.

Product Information Management

A good quality product information has become a prerequisite for seamless multichannel commerce. Solteq helps its’ customers to deal with the core business information of different areas and utilize product information for sales and marketing needs.

Learn more

This eBook will make you fall in love with PIM

Whether you’re just starting out or looking to refine your existing processes, this eBook has something for everyone. So, let’s dive in together and discover how PIM can elevate your business to new heights!

This eBook will make you fall in love with PIM

Whether you’re just starting out or looking to refine your existing processes, this eBook has something for everyone. So, let’s dive in together and discover how PIM can elevate your business to new heights!

Health Care

Enhance health care efficiency with our tailored solutions. From electronic journal systems to dental record management, we streamline administrative tasks and improve patient communication.

Thoughts and inspiration from our experts

You'll find a diverse range of articles and insights from our team of expert employees on the latest trends, technologies, and strategies in digital transformation.

Our experts share their knowledge and expertise on topics such as e-commerce, omnichannel retail, customer experience, and more, providing practical, actionable advice and real-world examples. So dive in, explore our blog, and discover how Solteq's expert employees can help your business thrive in the digital age.

Explore the blog

Why Product Information Management (PIM) is your secret weapon for future success

New blog post!

Before you start thinking, “Oh great, another tech talk,” let me assure you - this isn’t just about technology. It’s about the future of how you do business, how you scale, and how you can turn something seemingly mundane into your next big competitive advantage.

Why Product Information Management (PIM) is your secret weapon for future success

New blog post!

Before you start thinking, “Oh great, another tech talk,” let me assure you - this isn’t just about technology. It’s about the future of how you do business, how you scale, and how you can turn something seemingly mundane into your next big competitive advantage.

Places to be and things to do

Visit our events page to see our up-and-coming events and webinars. Our events bring together industry experts, thought leaders, and business professionals to share insights and best practices on topics such as digital transformation, e-commerce, customer experience, and more.

Whether you're looking to network with peers, learn from industry leaders, or discover the latest trends and technologies, our events page is for you to visit regurarly. Discover how Solteq can help your business stay ahead of the curve.

Visit the events

Take a plunge and dive into business insights

You will find information on the latest trends, technologies, and strategies in digital transformation. Our team of experts regularly publishes webinars, podcasts, eBooks, and other types of insightful contents produced by Solteq or in cooperation with our technology partners.

Whether you're looking to stay up-to-date on industry trends or seeking inspiration for your next project, our insights page has something for everyone.

Dive into insights

Success Stories

Our customers come from various industries and backgrounds, but they all have one thing in common: a desire to improve their operations, customer experience, and bottom line through innovative technology solutions.

Collection of success stories showcases real-world examples of how Solteq has helped our clients achieve their goals, overcome challenges, and transform their businesses for the better.

Jump to success

Solteq values expertise, teamwork and good everyday life

At Solteq, you work alongside top digital business experts in local and international customer projects. We offer a comprehensive selection of IT services and software solutions for the industrial, retail, utilities, and service sector.

We are continuously looking for new talents to join our growing company. The things that we value most are your skills and personality, and we offer everyone an equal workplace regardless of age, gender, education, ethnicity, religion, or other factors.

Visit Careers

Are you looking for new opportunities?

We are continuously looking for new people to join our growing company. So, apply for a vacancy and join us in creating success for our customers!

Are you looking for new opportunities?

We are continuously looking for new people to join our growing company. So, apply for a vacancy and join us in creating success for our customers!

Enterprise Resource Planning

Solteq's in-house developed ERP systems streamline business operations with efficient resource planning, inventory management, and integrated processes. ERP systems listed below are specifically designed to support trade industry and automotive industry.

Headless CMS

A fast-paced media landscape with multiple used technologies requires scalable and efficient content management tools. One place for all the content to be used everywhere needed.

Update content in one place and it’s visible in every channel and every language needed. Consumers expect an easy, fast, and personalized experience in digital channels, and we can deliver that with flexible and scalable headless cms and microservice architectures.

Learn more

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

Why should you care about Composable Commerce?

Get the key takeaway from the below videos in this 20-minute panel discussion. You will spend no time listening to long intros, indifferent talk or watch over-crowded PowerPoint slides. It’s heads-on and concrete!

A woman with headphones on her ears uses a customer information system

Solteq Utility Cloud

The Solteq Utility Cloud customer information system meets the needs of growing and evolving businesses.

Automation of Processes

Salesforce platform tools enable process automation up to 100%.

Flexibility

The modular structure allows the solution to be customized according to business requirements.

Scalability

The platform easily adapts to the changing needs of companies and organizations.

Ability to Respond to Changing Needs

Fast and continuous development supports agile business processes. Changes can be made quickly and easily without supplier intervention.

Technology Independence

Solteq Utility Cloud works seamlessly with various technologies, enabling easy integration with third-party systems.

Customer information system solution Solteq Utility Cloud build on Salesforce technology at laptop screen

Advantages of a Salesforce-Based System

Solteq Utility Cloud covers all traditional customer information system functions. It enables the use of Salesforce as a customer information system while effectively automating processes. Along with Salesforce’s intuitive user interface and native reporting and dashboard tools, its key strength lies in easy customization of the data model, processes, and user interface.

Thanks to Salesforce technology, the system can be implemented quickly and cost-effectively.

If you're interested in learning more or would like to see a demo, leave us a message, and we’ll get in touch!