Solteq will supply S-Pankki with a gift card system, which enables the customer to flexibly use the balance loaded onto the gift card. The system will be supplied as a 'Software as a Service' service and will be taken into use in all S Group branches in autumn 2012.
The solution being supplied will replace S-Pankki's current gift card system. Using the new gift card system it will be possible to load the gift card at S Group branches with an amount of money defined by the customer. The gift card system is integrated into the S Group's ERP system and it will be managed via Solteq's service centre.
"S-Pankki is the S Group's own bank, and our aim is to offer our customers flexible and modern services. Our electronic services already see over a million users. The popularity of gift cards has increased over recent years and therefore we want to update our current gift card system. Using the solution offered by Solteq we are able to meet our customer's needs. We also wanted the service to be supplied as a solution which can be easily implemented in all S Group shops, hotels and restaurants", explains S Group Development and IT director Ilkka Kuosa.
"The Solteq 1-2-1 Retail concept offers grocery and retail store actors solutions not only for the optimisation of the supply chain but also for the individual service of consumer customers both in store and online. Private consumers expect easy-to-use, modern and flexible services for taking care of daily business. The gift card function offered to S-Pankki as a SaaS service is an example of such a service. We invest strongly in enabling individual consumer service by developing added value products suitable for the needs of the retail trade", explains Petri Lindholm, Solteq's director for B2C solutions.
Further information:
S-Pankki
Iikka Kuosa, Director, Development and IT
Telephone 010 7682481
E-mail iikka.kuosa@s-pankki.fi
Solteq Plc
B2C solutions director, Petri Lindholm
Telephone 0400 420 583
E-mail petri.lindholm@solteq.com
Part of the S Group, S-Pankki is a Finnish supermarket bank with around 2.5 million customers. S-Pankki offers its customers services relating to savings, payments and the funding of acquisitions. S-Pankki serves its customers in around one thousand S Group branches around Finland as well as online and through its telephone service. S-Pankki's services are primarily directed as customer shareholders of the S Group retail cooperative. S-Pankki has been awarded an Avainlippu, or Key Flag marking, which depicts a Finnish origin.
Solteq is a leading retail and service industry software service company. We offer long-term partnership and the markets' widest range of retail and service industry software services, from the optimisation of the entire supply chain to the management of consumer-customer information. Our technology-independent solutions help our customers to guide their business operations as efficiently and profitably as possible. Solteq will turn 30 this year.
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