Koillis-Satakunnan Sähkö

“We use Solteq Electricity Trade every day. The solution has been really useful in this challenging market situation, as it allows us to see the changes in our sales forecasts,” states Haikonen. "In addition, we get information faster and easier if a customer switches from one product to another, and we can analyze the impact."

Koillis-Satakunnan Sähkö has a small sales organization. The control and administration of electricity sales has been the responsibility of one single person and sales have been monitored in Excel. With Solteq Electricity Trade it was possible to get rid of the Excel sheets and at the same time transfer the data to one place, accessible to several people. Meetings no longer need to be prepared as things are viewed directly from the system. Haikonen's retirement accelerated the acquisition, but sooner or later it would have been inevitable: "It started to be on the verge of becoming impossible to maintain and took an unreasonable amount of time."

Changes in pricing mechanisms and practices are expected to happen, and new contract and trading models are inevitably coming. The changes will bring challenges to the industry as well as to software and digital services. “Increasing expectations are being placed on the ability of the Solteq Electricity Trade to meet these challenges as the market evolves. However, I believe that the solution can follow the market development very well and there is a long, shared path ahead,” Haikonen says.