Point of Sales system (POS system) | Solteq Commerce Cloud

Complete, cloud-based POS system suitable for multiple industries

Solteq Commerce Cloud is a modern, multichannel, cloud-based POS system that is suited for a variety of retail businesses, restaurants, cafes, event venues and arenas.

Solteq Commerce Cloud is designed for demanding multichannel businesses needs, such as brick-and-mortar retail shops, restaurants and various types of event locations such as arenas and amusement parks. The solution enables multichannel business, combining a traditional store, self-service checkouts/points of sales (POS) and an online shop into an easily manageable, single entity. The system includes advanced warehouse functions, product and recipe management, pre-order online shop functionality and features for self-service kiosks. Solteq Commerce Cloud Mobile POS enables sales regardless of time and place.

The Solteq Commerce Cloud POS system is fiscalized for the Nordic market. It also meets the requirements of the latest OECD SAF-T reporting. We have customers from various industries in Finland, Sweden and Denmark.

Commerce Cloud point of sale system customer view in Aures display.

Solteq Commerce Cloud POS system covers all aspects of modern commerce

The Solteq Commerce Cloud POS system is regularly automatically updated. It includes extensive functionalities, support for several different payment terminals and payment methods, comprehensive end-user manual and support service.

Basic functions of the POS system

Cash register system/cashier functions
Sales, orders and deliveries
Product management
Recipe management (restaurants and cafes)
Pricing and multiple different kinds of campaigns
Customer management
Accounting with cost centers, chart of accounts and reports
Reporting and analytics

An additional kitchen control display connected to the Commerce Cloud checkout system.

The POS system can be expanded with the following extra features, for example

Warehouse management
Self-service kiosk/checkout
Online store for example to pre-order food in restaurants
Multichannel, digital gift-cards
Kitchen flow processes (restaurants, cafes)
Additional displays suitable for the operating environment to support kitchen flow management and the operation of a pick-up point, for example
Printing of price tags

A man at a bicycle repair shop is checking the condition of a bike.

Implementation and integrations with other systems

The Solteq Commerce Cloud POS system can be implemented on a short notice. Thanks to its modularity, it can be extended one part/module at a time to support your business growth.

The solution can be integrated with other commerce platforms and software, such as

Accounting systems: Fennoa, Talenom, Emce, NetVisor, Procountor, Administer, Fortnox, Rondo, Wintime
Enterprise resource planning systems (ERP): Microsoft D365, Microsoft BusinessCentral, Infor M3, Visma
Reporting systems: Microsoft PowerBI ja Zoined BI
Customer management and marketing: LimeCRM, Cardu, Custobar, Studenta
Products and other providers: GS1, Kespro
Other: Mepco, SkiData, Rentle, Lippu.fi (Eventim)

Frequently asked questions

Does the POS system support multichannel trading?

Solteq’s Commerce Cloud solution brings together all modern commerce channels, integrated light online shop, brick-and-mortar service and self-service points of sale and the capability to integrate with, for example, the WooCommerce online shop platform, if the online shop’s needs are more extensive.

Is the POS system safe and secure to use?

From the very beginning, Solteq’s Commerce Cloud was built as a secure payment solution, using the best technological modules to ensure safety. Commerce Cloud data security features have also been audited several times by external data audit experts.

The aspect of security has been considered on three levels:

Software
- All communication is encrypted
- The background service has strong authentication with e.g. O365 or Google credentials
- In accordance with the OWASP guidelines, safety is taken into account at every stage of the implementation
- The data security of our software is tested monthly with the DAST data security testing tool
Environment
- - We use high-quality and comprehensive tools from the Microsoft Azure cloud service for continuous monitoring of the software
  - The system's cloud-native software architecture, based on Microsoft Azure services, ensures that the overall environment is generally always up-to-date and updated, and data backups are regular
Organization
- - Our staff attends mandatory security training every year
  - Our company's IT services are ISO 27001 certified

How is data privacy managed, and is the system compliant with GDPR regulations?

The software meets the EU GDPR and OECD SAF-T requirements
The information is stored in data centers in Western Europe in a geographically distributed manner
Personal data is stored encrypted and the information cannot be restored after deletion

Can Solteq deliver a comprehensive solution for our business?

Solteq Commerce Cloud can be delivered as a comprehensive service, with all the necessary software and equipment delivered and installed by Solteq.

Is it possible to integrate the POS system with other business related systems?

Solteq Commerce Cloud has been built using modern and open interface solutions enabling seamless integration with accounting systems or ERP systems.

If the internet connection to the cloud does not work, will the checkout and back-end systems work?

Solteq Commerce Cloud uses an internet connection actively, but the solution has been built to be fault-tolerant even if connection problems occur. If a connection is lost, customers can still be served normally, and once the connection is back, all sales transactions will be transferred to the cloud. The same system applies to mobile points of sale.

Security and data privacy

Software security and data privacy are particularly important in the development of the Solteq Commerce Cloud POS system. These have been considered on three levels: software, environment and organization.

Security
- Software
  - All communication is encrypted
  - The background service has strong authentication with e.g. O365 or Google credentials
  - In accordance with the OWASP guidelines, safety is taken into account at every stage of the implementation
  - The data security of our software is tested monthly with the DAST data security testing tool
- Environment
  - We use high-quality and comprehensive tools from the Microsoft Azure cloud service for continuous monitoring of the software
  - The system's cloud-native software architecture, based on Microsoft Azure services, ensures that the overall environment is generally always up-to-date and updated, and data backups are regular
- Organization
  - Our staff attends mandatory security training every year
  - Our company's IT services are ISO 27001 certified

Data privacy
- The software meets the EU GDPR and OECD SAF-T requirements
- The information is stored in data centers in Western Europe in a geographically distributed manner
- Personal data is stored encrypted and the information cannot be restored once it is decided to delete it

Introduction to the useful features of Solteq Commerce Cloud

Solteq Commerce Cloud handles self-service sales as well as mobile sales, for example at a terrace or a pop-up point of sale. Multichannel digital gift cards offer many opportunities for additional sales.

Mobile POS enables sales regardless of time and place

Solteq Commerce Cloud Mobile POS is an excellent solution for example:

For pop-up stores
For food stalls and restaurant terrace sales
For mobile sales (e.g. delivery services, training services, services when traveling)
For cloakrooms and ticket sales at events

Solteq Commerce Cloud Mobile POS can be integrated into the payment terminal.

The sales reports are available from the same background service as sales from other sales channels – one place for reports, product maintenance and pricing.

Boost efficiency and customer experience with self-service checkouts/POS kiosks

In today's fast-paced world, providing exceptional customer service while maximizing operational efficiency is crucial for businesses. Solteq Commerce Cloud offers cutting-edge self-service checkouts/POS kiosks designed to transform your customer experience. With self-service POS kiosks, you can gain many advantages:

Reduced wait times: Self-service kiosks offer convenience to customers by reducing wait times and allowing them to place orders and make purchases quickly and easily. This leads to improved customer satisfaction.
Increase in sales.
Reduced labor cost: self-service kiosks can help reduce labor costs for businesses, as they require fewer staff members to handle transactions and orders.
Data for personalization: Kiosks also enable businesses to gather valuable customer data, such as order history and preferences, which can be used to personalize future experiences

Our self-service solution empowers your customers to take control of their shopping experience. With intuitive interfaces and seamless functionality, they can quickly and conveniently make purchases, reducing wait times and enhancing overall satisfaction.

Streamline operations, elevate customer experience, and stay ahead of the competition with self-service POS kiosks/checkouts.

Gift cards in the checkout system

The gift card module is an integral part of a modern POS system. In addition to the fact that a gift card is an excellent sales item for customers, it also offers many opportunities for a shop owner or restaurateur. It is important that the gift card works both in the store and online.

A gift card is one of the many modules of the Solteq Commerce Cloud POS system. It can be used as part of the Solteq Commerce Cloud system or as a stand-alone solution to support the gift card needs of other external systems. It can be integrated with or used by external systems, utilizing easy and modern REST interface solutions.

Read more about gift card >