Customer portal for Avarn Security

A customer portal to serve customers

Avarn Security has hundreds of customers from small companies to large organizations. Avarn did not have capability to provide real time overivew of their services, and information was spread around multiple different systems. Avarn was also lacking a feedback and support channel to serve their customers efficiently.

Avarn Security Oy wanted to be a forerunner in their service industry by offering excellent customer experience for their clients. To do so, they needed a digital platform where Avarn's clients can monitor common KPIs and operational data from services and products securing their B2B customer's daily lives.

Avarn wanted to offer a wow-effect for their clients visually and functionally. Solteq's design proposal convinced from the visual perspective. Solteq also suggested Liferay as a solution with excellent out-of-the-box functionalities for B2B digital service channel, flexibility and secure environment to keep their customer information safe, also in the future. And besides Avarn's top-of-mind needs, Solteq was able to offer the expertise to develop the channel further in the future to digitally commercialize Avarn's services and products with flexible Liferay Digital Experience Platform.

About Avarn Security

Avarn Security is a strategic and responsible security partner for corporate customers and public sector organizations. They provide nationwide security services and solutions.

Avarn employs more than 3.500 security professionals whose commitment, expertise and innovative thinking strengthen their customers´ security and competitiveness - now and always.

Avarn Security Finland is part of Avarn Security Group.